Raising Digital Natives at SXSWedu: Digital Citizenship, Empathy and Apps

I just returned from speaking at SXSWedu. I had an incredible time—what an experience. SXSWedu is unlike most education conferences because of the diversity of speakers and attendees. There were app developers, policy experts, publishers, school leaders, teachers, students, and activists all at the same conference in Austin, TX. Not quite as huge as the Interactive and Music festivals that follow, but large enough that it could feel overwhelming at times, or at least cause twinges of the “fear of missing out.” Luckily, my interactions and experiences were so engaging that I had little time to consider what might be happening elsewhere at the same moment. I can’t possibly do justice to my whole experience, nor will I try to make you hungry by detailing all the amazing tacos I ate in Austin. But here are a few of the conversations that I got to dip into that will inspire my writing, speaking, and consulting going forward.

There were a significant number of people who share my obsessions: 1) empathy in the digital age; 2) thoughtful digital citizenship; and 3) parent engagement with educational technology innovation. I was privileged in that my talk was one of the very first sessions of the conference. My Future 15 talk, “This is Their Hearts on Smartphones” offered an update on my TEDx from earlier this year. Afterwards, I got to meet some inspiring people, whom I know I’ll be talking to and learningScreen Shot 2015-03-12 at 7.57.16 PM from again.

 

 

 

 

 

 

 

Digital Citizenship

I’ve been dying to meet Carl Hooker since we got to work with some other great folks on webinar on engaging parents with edtech. (Free and archived here). Carl and I talked about the huge need for parent support in teaching digital citizenship, professional development for teachers, and student workshops. I got to see him do his incredibly relevant and hysterically funny workshop on parenting in the 21st century called, “Raised by Siri.” Getting to compare notes and strategize about doing this work with a like-minded educator like Carl filled me with inspiration and excitement.

I was also thrilled to encounter Jessica Millstone, a brilliant fellow digital citizenship expert I’ve been hoping to meet for years! She’s at Brain Pop, one of my favorite ed tech companies. We got to chat at a EdTechWomen’s lovely meetup for women in educational technology  where we enjoyed hors d’oeuvres, skyline views, and the company of smart women who develop, consult, and innovate in the world of ed tech.

After my talk, I also met Professor Nick Bowman—and I got to attend his panel as well. He’s a professor in the Communication Department at West Virginia University, researching how individuals construct their relationships with social media. I can’t wait to hear more about his research and to share some data here. As a former professor of Media Studies, I love to catch up with academic colleagues to hear the latest in the field.

Privacy vs. Parents: Diving Into the Controversies

SXSWedu has been the site of controversial discussions about privacy in the past, so it was great to hear from experts about the latest recommendations for best practices. Two years ago at SXSWedu, the controversial student data collection/analysis repository inBloom was a major presenter. Parents around the country were very concerned about how inBloom might use and share student data. Ultimately, pushback from concerned parents caused inBloom to close. This story is the perfect cautionary tale of educational technology NOT meeting parental concerns—exactly the kind of breakdown I am working to address. 

Since my parent engagement work helps schools understand parental concerns better, this erosion of trust between parents, schools, and policy makers is very instructive to my work. So you can imagine that I was very excited to dive into discussions of privacy at SXSWedu, including a summit on Privacy and Student Data.

It was at this summit that I caught the latest research from Pew Researcher Amanda Lenhart. The Pew research on the “Internet and American Life” is one of the sources of data I share most frequently in my parent talks. Amanda Lenhart presented updates from Pew’s studies of teenagers. One key data point is that teenagers “do take steps to actively manage their reputations online.” Based on my own conversations with young adults, I find this to be true as well—and use it to reassure the parents and teachers with whom I work. 

Meeting app/curriculum designers in person

One of the best reasons to go to SXSWedu was to meet people who research, develop, create, and market the tech tools used by students and educators with whom I work. I had a great time at Edutopia’s party chatting with Ronnie Burt from EduBlogs, a tool that allows students to blog and share their experiences—and Henry Lyford from Edmodo, a collaborative tool used by numerous schools that I’ve worked with. I learned so much from them about how they incorporate teacher and student feedback into their work! Getting to talk to app creators is such a great chance to learn about the feedback process, and to see how important our experience as everyday users is to these companies.

Empathy

On the empathy front, I was delighted to meet Rachel Zindler and Hannah Rosenthal from Teaching2gether, a new organization that  is doing some amazing work around inclusion and rethinking special needs education. Teaching2gether did a great session that helped educators feel empathy for all of their different learners by offering simulations of various learning differences and physical disabilities so educators could experience how they would impair engagement in a typical classroom. The experiential strategy made for great conversations and allowed the audience to engage at a much deeper level than is typical for a panel presentation.

Screen Shot 2015-03-12 at 8.21.14 PM

 At this session, I met another app designer:  Michele Walker, a guidance counselor and mother who created the app Choiceworks to help her own quirky kids thrive in school and at home. Since I use Choiceworks at home, Michele is a hero to me!

Finally, as a co-author of a brand-new curriculum, it was exciting to meet Andrea Lovanhill, who works with the highly regarded anti-bullying curriculum, Second Step. I loved that we met on an escalator and she took the time to have a quick lunch with me so I could learn more about Second Step.

Overall, experiences like this left me feeling like the trek to SXSWedu was highly worthwhile. So many great people were willing to talk and engage—it was an honor to be on the program and get to share my work in such smart company. This post only describes a fraction of the encounters and fantastic conversations I had at SXSWedu. I look forward to continuing the conversations and collaborating with my digital citizenship comrades in the very near future!

 

Looking for something in particular?